How to Become a Mystery Shopper

Retail establishments count mystery shopping to visit their locations and give feedback on service, aesthetics and merchandise. A mystery shopper is a spy, in a sense. If you become a mystery shopper, you’ll be given instructions to visit a certain store or restaurant, possibly at a certain time, buy something general or specific, and then that item will be reimbursed plus you’ll be paid for your efforts.

The job of mystery shopping isn’t the shopping – it’s filling out the paperwork after the shopping trip. You must be detailed and exact to help the establishment know what they are doing right and what areas need to be improved.

Becoming a Mystery Shopper

The easiest way to become a mystery shopper is by working with a contact that is already in a mystery shopping position for a company. If none of your friends work as a mystery shoppers, you can get your foot in the door through a variety of online applications.

To become a successful mystery shopper, you must first sign on to a company that provides the service. You can also market your mystery shopping services on a contract basis, but you must have industry resources to find stores in need of your service as well as be able to provide the standard forms and information.

To sign on with a company offering the mystery shopping services, you must first find a legitimate mystery shopping company accepting applications. There are generally more applicants than there are positions in mystery shopping, so you must find a way to stand out in your application. Like any sort of business, once you’ve been assigned a shopping gig or two, you’ll be more desirable if you do a good job.

To find a legitimate company, immediately eliminate any that require you to pay a fee or buy a start-up package. Research companies in the Better Business Bureau and see if any negative feedback pops up online when you search for information NOT from the company website. You can also check to see if prospective companies are members of the Mystery Shopping Providers Association.

Then, when you have a short list of legitimate companies, begin filling out the applications. As many have the same style of questions, save your responses in a word processing application to avoid having to retype each answer multiple times. Use time and care completing the application as it will likely be one among hundreds and you want to stand out in a positive way.

Follow up after applying and call to be sure it was received a few days later if a phone number is available. Once you land a position, do a great job every time and your reputation and future jobs will grow.

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